AIBrandScan Terms and Conditions

Last updated: 8 July 2026

These Terms and Conditions (“Terms”) govern access to and use of AIBrandScan, available at https://aibrandscan.com, including the website, dashboard, reports, browser extension, API, MCP integrations, agent workflows, monitoring services, one-time scans, subscriptions, credits, and related services.

By accessing or using AIBrandScan, you agree to these Terms, our Privacy Policy, Cookie Policy, and, where applicable, our Data Processing Agreement.

If you use AIBrandScan on behalf of a company, agency, organisation, client, or other legal entity, you confirm that you are authorised to accept these Terms on its behalf. In that case, “you” and “Customer” refer to that entity.

If you do not agree to these Terms, you must not use AIBrandScan.

AIBrandScan is intended for users who are at least 18 years old.

1. Service provider

AIBrandScan is operated by:

Maciej Chmura IdeaUnlock
ul. Tadeusza Kościuszki 1
32-020 Wieliczka
Poland
NIP / VAT ID: 8652425764
REGON: 18070444800000
Email: help@aibrandscan.com

In these Terms, “AIBrandScan”, “we”, “us”, and “our” refer to the service provider listed above.

2. Definitions

“Account” means a user account created in AIBrandScan.

“Customer”, “User”, “you”, or “your” means the person or entity using AIBrandScan.

“Customer Content” means any data, information, prompts, keywords, brand names, URLs, competitors, markets, languages, files, notes, configurations, API requests, MCP requests, or other content submitted to AIBrandScan by or on behalf of the User.

“Credits” means prepaid or plan-based units that may be used for scans, reports, monitoring, exports, API usage, MCP usage, or other paid features, as described in the Service.

“Report” means any scan result, AI visibility analysis, score, recommendation, summary, export, dashboard view, alert, benchmark, or other output generated by AIBrandScan.

“Service” means AIBrandScan and all related features, including the website, dashboard, one-time scans, monitoring, reports, browser extension, API, MCP integrations, agent workflows, alerts, exports, and support.

“Subscription” means paid recurring access to selected AIBrandScan features.

“One-Time Scan” means a single paid or free analysis made available without recurring monitoring, unless expressly stated otherwise.

3. What AIBrandScan does

AIBrandScan helps users understand, monitor, and improve how brands, websites, products, services, competitors, and topics appear in AI-generated answers and AI search experiences.

Depending on the feature or plan used, AIBrandScan may provide:

  • a) one-time AI visibility scans;
  • b) recurring AI visibility monitoring;
  • c) prompt and keyword tracking;
  • d) brand mention analysis;
  • e) competitor visibility analysis;
  • f) multilingual and market-specific tracking;
  • g) technical readiness checks for public web pages;
  • h) reports, summaries, recommendations, benchmarks, and alerts;
  • i) browser extension functionality;
  • j) API, MCP, and agent workflow access;
  • k) exports and integrations.

AIBrandScan is an analytical and informational tool. It does not guarantee any business, marketing, SEO, GEO, ranking, citation, traffic, lead generation, revenue, conversion, reputation, or visibility outcome.

4. Important AI visibility disclaimer

AI-generated answers and AI search results are dynamic, probabilistic, incomplete, and may vary depending on many factors, including:

  • a) time of scan;
  • b) prompt wording;
  • c) language;
  • d) country or market;
  • e) AI model or provider;
  • f) model version;
  • g) search index availability;
  • h) personalisation;
  • i) device, location, browser, and account context;
  • j) third-party provider behaviour;
  • k) public web availability;
  • l) rate limits and technical limitations;
  • m) changes made by AI platforms, search engines, or data providers.

AIBrandScan reports may include approximations, estimates, interpretations, sampled results, heuristic scores, incomplete data, third-party data, and AI-generated outputs.

AIBrandScan does not guarantee that any website, brand, product, service, content, or competitor will be indexed, ranked, cited, mentioned, recommended, displayed, or included by ChatGPT, Google AI, Perplexity, Gemini, Claude, Copilot, Grok, or any other AI or search system.

You are responsible for reviewing, validating, and deciding how to use any Report, score, recommendation, alert, benchmark, or output.

5. No professional advice

AIBrandScan may provide AI visibility analysis, SEO-related information, GEO-related information, technical observations, content suggestions, brand visibility insights, and recommendations.

These outputs are provided for informational purposes only and do not constitute legal, financial, tax, investment, marketing, SEO, cybersecurity, or professional advice.

You should not rely on AIBrandScan as the sole basis for business, legal, financial, marketing, technical, or strategic decisions. You are responsible for independent review and professional advice where appropriate.

6. Accounts and account security

To access certain features, you may need to create an Account.

You agree to provide accurate, complete, and current information.

You are responsible for keeping your login credentials, API keys, MCP credentials, tokens, browser extension access, and other access credentials secure.

You are responsible for all activity under your Account, including activity performed by:

  • a) your employees;
  • b) contractors;
  • c) clients;
  • d) team members;
  • e) connected agents;
  • f) API clients;
  • g) MCP clients;
  • h) browser extensions;
  • i) automations connected to your Account.

You must notify us immediately at help@aibrandscan.com if you suspect unauthorised access to your Account.

We may suspend, restrict, rotate, revoke, or disable access if we reasonably believe that your Account, API key, MCP credential, token, integration, or connected agent has been compromised or is being used in a way that creates legal, security, operational, financial, or reputational risk.

7. Plans, pricing, payments, subscriptions, and credits

AIBrandScan may offer free features, free trials, One-Time Scans, Subscriptions, Credits, agency plans, enterprise plans, custom plans, add-ons, implementation services, consulting services, or other paid services.

Current pricing and plan limits are shown on the pricing page, at checkout, inside the Service, or agreed separately in writing.

Prices may be displayed in USD, EUR, PLN, or another currency shown at checkout. Unless stated otherwise, prices exclude VAT, sales tax, withholding tax, duties, and other applicable taxes.

Unless stated otherwise:

  • a) fees are charged in advance;
  • b) Subscriptions renew automatically until cancelled;
  • c) cancellation stops future renewal but does not automatically refund the current billing period;
  • d) plan limits may include limits on brands, prompts, scans, credits, markets, languages, workspaces, reports, exports, API usage, MCP usage, users, competitors, alerts, or data retention;
  • e) unused limits do not roll over unless expressly stated;
  • f) unused Credits do not convert into cash, refunds, or other services unless required by law or expressly stated;
  • g) Credits may expire if stated at checkout, in the Service, on the pricing page, or in a separate agreement.

Payments are processed by third-party payment providers, including Stripe or another payment processor. We do not store full payment card details on our own servers. Payment processing is subject to the payment provider’s own terms and privacy policy.

You are responsible for all applicable taxes, VAT, duties, withholding taxes, bank fees, currency conversion costs, and similar charges related to your purchase.

We may update pricing, plan features, limits, and Credit rules from time to time. Price changes will not affect periods already paid for. If we change the price of a recurring Subscription, we will provide reasonable notice before the new price applies.

8. Credits

Credits may be used for selected paid actions, such as scans, reports, monitoring, API calls, MCP usage, exports, or other features described in the Service.

The number of Credits required for an action may depend on the feature, model, provider cost, market, language, number of prompts, number of competitors, report depth, or technical complexity.

We may change Credit consumption rules, feature availability, and Credit pricing from time to time. Such changes will not affect Credits already consumed.

Credits are not legal tender, stored value, electronic money, gift cards, or financial instruments. Credits have no cash value and are not transferable unless we expressly allow it.

We may deduct Credits when a scan, report, API request, MCP request, or other paid action is started, even if the output is incomplete, limited, delayed, or affected by third-party provider behaviour, unless the failure is caused solely by our material fault.

We may restore Credits at our discretion in cases of technical failure. Restoring Credits in one case does not create a right to Credit restoration in other cases.

9. One-Time Scans

A One-Time Scan gives access to the scan and Report described at the time of purchase.

Unless expressly stated otherwise, a One-Time Scan does not include:

  • a) continuous monitoring;
  • b) automatic rescans;
  • c) historical tracking;
  • d) weekly or recurring reports;
  • e) alerts;
  • f) API access;
  • g) MCP access;
  • h) agent workflow access;
  • i) custom support;
  • j) implementation or consulting services.

A One-Time Scan may start immediately after purchase and may generate a digital Report shortly after payment. Because of this, consumer withdrawal rights may be affected if the customer expressly requests immediate performance and acknowledges the loss of the right of withdrawal where applicable law allows this.

10. Subscriptions and cancellation

You may cancel a Subscription through your Account settings or by contacting us at help@aibrandscan.com.

If you cancel a Subscription, you will normally keep access until the end of the paid billing period. After that, access to paid features may be disabled, limited, downgraded, or removed.

Cancellation does not automatically refund fees already paid, unless required by applicable law or expressly stated otherwise.

We may suspend or terminate access if payment fails. If payment is not completed after reasonable retry attempts, we may restrict access, stop monitoring, disable paid features, or delete data in accordance with our data retention rules and Privacy Policy.

Cancellation does not automatically delete your Account. You may request Account deletion by contacting us, subject to legal, tax, accounting, security, fraud prevention, backup, and dispute-resolution retention requirements.

11. Trials, free plans, and promotional offers

We may offer free plans, free trials, beta access, promotional offers, discounts, coupons, or limited-time access.

We may modify, withdraw, limit, or terminate free plans, trials, beta access, promotions, or discounts at any time.

Unless expressly stated otherwise, promotional prices apply only for the stated promotional period. After the promotion ends, standard pricing may apply.

We may prevent users from creating multiple accounts to abuse free trials, free scans, promotions, discounts, referral systems, or plan limits.

12. Refund Policy

Unless required by applicable law or expressly stated otherwise:

  • a) paid fees are non-refundable;
  • b) Subscription fees are non-refundable after the billing period starts;
  • c) unused Subscription time is not refunded after cancellation;
  • d) unused Credits are non-refundable;
  • e) One-Time Scan fees are non-refundable once the scan or Report has been generated, started, queued, or made available;
  • f) fees for API usage, MCP usage, monitoring, exports, reports, scans, or usage-based features are non-refundable once consumed or started;
  • g) custom, agency, enterprise, onboarding, implementation, consulting, setup, migration, or professional service fees are non-refundable once work has started;
  • h) fees paid for discounted, promotional, or limited-time offers are non-refundable unless stated otherwise.

We may provide refunds, Credits, account extensions, or other remedies at our sole discretion. Providing a refund or Credit restoration in one case does not create a right to refunds or Credit restoration in other cases.

If a refund is issued, we may revoke access to the related scan, Report, Credits, Subscription, workspace, export, or paid feature.

Chargebacks, payment disputes, or payment reversals may result in immediate suspension of access while the issue is investigated.

If you are a consumer, this Refund Policy does not limit any mandatory consumer rights that cannot be excluded by law.

13. Consumer withdrawal rights

If you are a consumer in the European Union, you may generally have a right to withdraw from an online contract within 14 days, subject to exceptions and limitations applicable to digital services, digital content, and services performed with your express consent.

For digital content or digital services made available immediately, your right of withdrawal may be lost where legally permitted if:

  • a) you expressly agree that performance will begin before the end of the withdrawal period;
  • b) you acknowledge that you may lose your right of withdrawal once performance begins;
  • c) we provide the legally required confirmation.

For One-Time Scans, generated Reports, immediately available digital outputs, Credits consumed immediately, API usage, MCP usage, and other digital services, we may ask you at checkout to confirm immediate performance and acknowledge the potential loss of withdrawal rights.

Nothing in these Terms limits consumer rights that cannot legally be limited.

14. MCP, API, browser extension, and agent workflows

AIBrandScan may provide access through MCP, API, browser extensions, webhooks, integrations, or other agent workflows.

You are responsible for:

  • a) configuring your agents, tools, and automations;
  • b) deciding what data your agents send to AIBrandScan;
  • c) reviewing outputs before taking action;
  • d) keeping API keys, MCP credentials, tokens, and browser extension access secure;
  • e) ensuring that your usage complies with applicable law, these Terms, and third-party terms;
  • f) preventing connected agents from taking unsafe, unlawful, excessive, or unintended actions.

You must not use MCP, API, browser extensions, agents, scripts, automations, or integrations to:

  • a) overload, attack, or disrupt AIBrandScan;
  • b) bypass limits, rate limits, pricing, security, or access controls;
  • c) scrape or extract data in an unauthorised way;
  • d) reverse engineer the Service;
  • e) build, train, benchmark, or improve a competing product;
  • f) perform unlawful, deceptive, harmful, abusive, or privacy-invasive activity;
  • g) submit malware, malicious prompts, prompt injection payloads, exploit attempts, or harmful code;
  • h) exfiltrate data, credentials, secrets, tokens, or private information;
  • i) perform monitoring or profiling that violates applicable law.

We may rate-limit, suspend, revoke, rotate, or disable API, MCP, browser extension, webhook, or automation access where necessary to protect the Service, users, third parties, sub-processors, or our legal interests.

15. Customer Content

You retain ownership of your Customer Content.

You grant AIBrandScan a limited, worldwide, non-exclusive licence to host, copy, process, analyse, display, transmit, and use Customer Content as needed to:

  • a) provide the Service;
  • b) generate Reports;
  • c) perform monitoring;
  • d) provide support;
  • e) secure and maintain the Service;
  • f) prevent abuse;
  • g) comply with law;
  • h) enforce these Terms;
  • i) improve the Service, provided that any improvement use is subject to the Privacy Policy and applicable data protection law.

You confirm that you have all necessary rights, permissions, notices, and legal bases to submit Customer Content to AIBrandScan.

You must not submit Customer Content that is illegal, infringing, confidential without authorisation, harmful, misleading, deceptive, malicious, or otherwise violates these Terms.

16. Prohibited data

AIBrandScan is not designed for processing sensitive or highly regulated data.

You must not intentionally submit, upload, store, send, or process through AIBrandScan:

  • a) special categories of personal data under GDPR, including health data, biometric data, genetic data, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or data concerning sex life or sexual orientation;
  • b) personal data relating to criminal convictions or offences;
  • c) children’s personal data;
  • d) government identifiers, including PESEL numbers, passport numbers, national ID numbers, or similar identifiers;
  • e) payment card numbers or full financial account details;
  • f) passwords, private keys, API secrets, security credentials, or authentication tokens, unless explicitly supported by a secure integration mechanism;
  • g) medical records, legal case files, HR disciplinary records, financial secrets, trade secrets, or other highly confidential records, unless we expressly agree in writing;
  • h) data that you are not legally permitted to process or disclose to AIBrandScan.

If you submit prohibited data to the Service, you are responsible for that submission and any resulting legal consequences, unless caused by our breach of these Terms or applicable law.

We may delete, restrict, or disable access to prohibited data where reasonably necessary to protect the Service, comply with law, or reduce security, legal, or operational risk.

17. Public URLs and third-party AI/search results

AIBrandScan may scan public URLs, retrieve publicly available webpage information, and analyse results from AI platforms, search systems, APIs, data providers, or publicly accessible sources.

You acknowledge that:

  • a) public webpages may change over time;
  • b) AI responses may vary between scans;
  • c) third-party platforms may change their behaviour, interfaces, terms, pricing, limits, or availability;
  • d) AIBrandScan does not control third-party AI systems, search engines, APIs, or data providers;
  • e) AIBrandScan is not responsible for third-party content, third-party outputs, or third-party availability.

You are responsible for ensuring that URLs, brands, prompts, keywords, competitors, markets, languages, and content submitted by you may lawfully be analysed.

18. Aggregated and anonymised data

We may create and use aggregated, statistical, or anonymised data derived from use of the Service, provided it does not identify you, your company, your clients, or your confidential Customer Content.

We may use such data to:

  • a) improve AIBrandScan;
  • b) analyse trends;
  • c) develop benchmarks;
  • d) improve scoring systems;
  • e) monitor Service performance;
  • f) publish general market insights, provided they do not identify individual customers unless we have permission.

19. Confidentiality

Each party may receive non-public information from the other party.

The receiving party must use reasonable care to protect confidential information and may use it only for purposes related to the Service.

Confidentiality does not apply to information that:

  • a) is public;
  • b) was already known without confidentiality obligations;
  • c) was independently developed;
  • d) was lawfully received from another source;
  • e) must be disclosed by law.

20. Privacy and data protection

Our processing of personal data is described in our Privacy Policy.

If AIBrandScan processes personal data on behalf of a business customer as a processor under GDPR, our Data Processing Agreement applies and forms part of these Terms unless the parties sign a separate data processing agreement.

You are responsible for ensuring that you have a lawful basis to submit personal data to AIBrandScan.

You should not submit prohibited data, special category data, sensitive personal data, confidential legal data, medical data, financial secrets, passwords, private messages, or other highly sensitive information unless we have expressly agreed to this in writing.

21. Security

We use reasonable technical and organisational measures designed to protect the Service and user data.

However, no online service is completely secure. You are responsible for securing your own systems, devices, browsers, agents, API clients, MCP clients, passwords, credentials, tokens, connected accounts, and team access.

You must not attempt to bypass, disable, probe, scan, attack, or interfere with security features without our prior written permission.

You must promptly notify us at help@aibrandscan.com if you discover a security issue or suspect unauthorised access.

22. Acceptable Use Policy

You agree not to use AIBrandScan to:

  • a) violate any law or regulation;
  • b) infringe intellectual property, privacy, publicity, confidentiality, database, contractual, or other rights;
  • c) submit unlawful, harmful, abusive, defamatory, misleading, deceptive, discriminatory, or malicious content;
  • d) interfere with, disrupt, overload, degrade, or attack the Service;
  • e) access the Service without authorisation;
  • f) bypass technical limits, rate limits, plan limits, access controls, or payment requirements;
  • g) reverse engineer, copy, decompile, disassemble, or create derivative works of the Service except where such restriction is prohibited by law;
  • h) build, train, improve, benchmark, or validate a competing service using AIBrandScan outputs, reports, scoring, interface, data, or workflows;
  • i) scrape, harvest, crawl, or extract data from AIBrandScan except through permitted exports, API, or MCP features;
  • j) resell, sublicense, rent, lease, or commercially exploit the Service without written permission;
  • k) use the Service for spam, phishing, malware, credential theft, surveillance, harassment, illegal profiling, or unlawful monitoring;
  • l) submit prohibited data or highly sensitive data unless we have expressly agreed in writing;
  • m) misrepresent Reports, scores, or outputs as guaranteed facts;
  • n) remove, obscure, or misrepresent AIBrandScan attribution where attribution is required;
  • o) use the Service in a way that creates legal, security, operational, financial, or reputational risk for us, our users, or third parties.

We may investigate suspected violations and suspend, restrict, or terminate access where appropriate.

23. Intellectual property

AIBrandScan, including its software, interface, workflows, reports, scoring logic, models, design, text, graphics, trademarks, trade names, databases, documentation, and other content, is owned by us or our licensors.

These Terms do not transfer ownership of AIBrandScan to you.

Subject to these Terms and your plan limits, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service.

You may use Reports generated for your Account for your internal business purposes. You may share Reports externally unless your plan or agreement states otherwise, provided that you do not misrepresent the Report, remove attribution in a misleading way, claim that outputs are guaranteed, or use Reports to harm AIBrandScan.

24. Feedback

If you send us feedback, ideas, suggestions, or feature requests, you allow us to use them without restriction and without compensation to you.

Feedback is not treated as confidential unless we agree otherwise in writing.

25. Service availability and changes

We aim to keep AIBrandScan reliable, but we do not guarantee uninterrupted, error-free, secure, or permanent availability.

We may modify, suspend, limit, discontinue, replace, or remove any part of the Service at any time, including to:

  • a) improve the product;
  • b) maintain security;
  • c) comply with law;
  • d) manage costs;
  • e) respond to third-party provider changes;
  • f) prevent abuse;
  • g) update technical infrastructure;
  • h) change or remove beta, experimental, free, or low-usage features.

We are not liable for outages, delays, loss of access, or limitations caused by third-party providers, AI platforms, search engines, hosting providers, payment processors, browser stores, network operators, force majeure, user configuration, or events outside our reasonable control.

26. Beta and experimental features

Some features may be labelled beta, preview, early access, experimental, alpha, test, or similar.

Beta features may be incomplete, unstable, inaccurate, limited, changed, restricted, or removed at any time.

You should not rely on beta features for critical decisions without independent verification.

We may collect feedback and usage data related to beta features to improve the Service.

27. Third-party services

AIBrandScan may depend on or integrate with third-party services, including:

  • a) hosting providers;
  • b) payment processors;
  • c) analytics providers;
  • d) email tools;
  • e) support tools;
  • f) AI providers;
  • g) search providers;
  • h) SERP providers;
  • i) API providers;
  • j) browser stores;
  • k) MCP clients;
  • l) agent platforms;
  • m) authentication providers.

Third-party services are governed by their own terms and policies. We are not responsible for third-party services, their availability, their outputs, their pricing, their rate limits, their changes, or their handling of data except where required by applicable law.

If a third-party service changes, becomes unavailable, increases pricing, restricts access, or changes its terms, we may modify, suspend, limit, or discontinue affected AIBrandScan features.

28. Suspension and termination

We may suspend or terminate your access to the Service if:

  • a) you breach these Terms;
  • b) payment fails;
  • c) your usage creates security, legal, operational, financial, or reputational risk;
  • d) your usage exceeds fair use, rate limits, plan limits, or technical limits;
  • e) you use the Service in a way that may harm us, other users, third parties, or the Service;
  • f) we are required to do so by law;
  • g) we discontinue the Service or a material part of it;
  • h) your Account appears compromised, fraudulent, abusive, or inactive.

You may stop using AIBrandScan at any time.

After termination, we may delete, anonymise, or retain data according to our Privacy Policy, DPA, legal obligations, backup practices, accounting requirements, fraud prevention needs, security needs, and legitimate business interests.

29. Disclaimers

AIBrandScan is provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of:

  • a) accuracy;
  • b) completeness;
  • c) availability;
  • d) reliability;
  • e) merchantability;
  • f) fitness for a particular purpose;
  • g) non-infringement;
  • h) uninterrupted operation;
  • i) error-free operation;
  • j) compatibility with your systems, agents, workflows, browsers, or third-party tools.

We do not guarantee:

  • a) AI rankings;
  • b) AI citations;
  • c) AI mentions;
  • d) indexing;
  • e) search visibility;
  • f) traffic growth;
  • g) revenue growth;
  • h) lead generation;
  • i) conversion improvement;
  • j) brand reputation improvement;
  • k) competitor changes;
  • l) complete prompt coverage;
  • m) complete detection of all AI answers;
  • n) accuracy of third-party AI or search outputs;
  • o) that recommendations will improve your visibility;
  • p) that any AI provider, search engine, API, MCP client, or third-party platform will remain available or behave consistently.

30. Limitation of liability

To the maximum extent permitted by law, AIBrandScan will not be liable for:

  • a) indirect damages;
  • b) incidental damages;
  • c) special damages;
  • d) consequential damages;
  • e) exemplary or punitive damages;
  • f) lost profits;
  • g) lost revenue;
  • h) lost business opportunities;
  • i) lost goodwill;
  • j) lost data;
  • k) business interruption;
  • l) cost of substitute services;
  • m) decisions made based on Reports;
  • n) changes in third-party AI systems or search engines;
  • o) third-party provider outages or changes;
  • p) inaccurate, incomplete, delayed, or unavailable AI/search outputs.

To the maximum extent permitted by law, our total liability for all claims related to the Service will not exceed the greater of:

  • a) the amount you paid to AIBrandScan in the 12 months before the event giving rise to the claim; or
  • b) EUR 100.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not allowed by applicable law, including mandatory consumer rights.

31. Indemnity

If you use AIBrandScan for business, professional, agency, consulting, marketing, SEO, GEO, or commercial purposes, you agree to indemnify and hold us harmless from claims, damages, losses, liabilities, costs, and expenses arising from:

  • a) your use of the Service;
  • b) your Customer Content;
  • c) your violation of these Terms;
  • d) your violation of law;
  • e) your infringement of third-party rights;
  • f) your use of API, MCP, browser extensions, agents, automations, or integrations connected to AIBrandScan;
  • g) your use of Reports, scores, benchmarks, alerts, or recommendations;
  • h) your submission of prohibited data;
  • i) your unlawful monitoring, scraping, profiling, or processing of third-party data.

This indemnity does not apply to consumers where prohibited by applicable consumer protection law.

32. Complaints and support

Questions, complaints, and support requests may be sent to:

help@aibrandscan.com

A complaint should include:

  • a) your name or company name;
  • b) account email;
  • c) description of the issue;
  • d) relevant screenshots, invoice numbers, Report IDs, or workspace details if available.

We will make reasonable efforts to respond within 14 days, unless the issue requires more time.

33. Governing law and disputes

These Terms are governed by the laws of Poland, unless mandatory consumer protection rules require otherwise.

If you use AIBrandScan as a business user, disputes will be resolved by the competent court for the registered office of the Service provider.

If you are a consumer, you may bring claims before the courts allowed by applicable consumer protection law.

Before starting formal proceedings, both parties agree to try to resolve the dispute informally by contacting each other.

34. Changes to these Terms

We may update these Terms from time to time.

If changes are material, we may provide reasonable notice, for example by email, in-app notice, or website notice.

The updated Terms will apply from the effective date stated at the top of the page or otherwise communicated to you.

If you do not agree to the updated Terms, you should stop using the Service and cancel your Subscription before the changes take effect.

Continued use of the Service after the effective date means acceptance of the updated Terms, unless mandatory law requires a different process.

35. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, reorganisation, sale of assets, change of business form, transfer of the Service, or similar transaction.

36. Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining parts will remain in effect.

The invalid, unlawful, or unenforceable part will be interpreted or replaced to the extent necessary to achieve the intended commercial and legal effect as closely as possible.

37. No waiver

If we do not enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.

Any waiver must be in writing to be effective.

38. Entire agreement

These Terms, together with the Privacy Policy, Cookie Policy, Data Processing Agreement, any applicable order form, and any custom written agreement, form the entire agreement between you and AIBrandScan regarding the Service.

If there is a conflict between these Terms and a signed written agreement, the signed written agreement will control for the affected Service.

If there is a conflict between these Terms and the Data Processing Agreement, the Data Processing Agreement will control only with respect to processing of personal data on behalf of a Customer as processor.

39. Contact

For legal questions, support, or complaints, contact:

Maciej Chmura IdeaUnlock
ul. Tadeusza Kościuszki 1
32-020 Wieliczka
Poland
NIP / VAT ID: 8652425764
REGON: 18070444800000
Email: help@aibrandscan.com